WhatsApp Business workspace

Bring customer conversations and business operations together.

WS Chatflow gives your team one organized workspace for supported WhatsApp Business communication, customer records, collaboration and operational reporting.

Mobile-friendly workspaceTeam roles and access controlsOrganized customer records
WS Chatflow workspaceWorkspace active

Business overview

Keep the information your team needs organized in one place.

InboxConversations
TeamWorkspace
LedgerRecords
Centralized customer communication
Support your customers with shared context and organized records.
Why WS Chatflow

A practical workspace for daily business operations

Give your team clear context for customer conversations, records and everyday work.

Shared WhatsApp Inbox

Multiple team members can handle supported customer conversations from one organized workspace.

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Multiple WhatsApp Numbers

Manage supported WhatsApp Business numbers within the same business workspace.

Customer Records

Keep customer details, searchable conversations and related business history organized.

Team Management

Add team members and give them the relevant workspace access for their work.

Compliant Automation

Use appropriate automated customer-support workflows to reduce repetitive tasks.

Finance & Business Analytics

Manage profit and cost visibility, customer ledgers, supplier ledgers, partner ledgers, stock records and operational records.

Built around your workspace

Everything your team needs for organized work

Keep communication and business information connected without losing control.

WhatsApp Inbox & Customers

Send and receive supported WhatsApp messages, work from centralized conversations and manage customer records.

  • Centralized customer conversations
  • Attachments and files in conversations
  • Customer details and related records

Team Management

Build a collaborative workspace with team members, roles and access controls for relevant areas.

  • Shared workspace collaboration
  • Team-member access configuration
  • Organized business communication

Automation & Templates

Create appropriate automated responses and templates to keep routine customer support consistent.

  • Customer-support workflows
  • Business response automation
  • Message template tools

Finance & Business Analytics

Use the finance workspace for profit and cost visibility, customer ledgers, supplier ledgers, partner ledgers, stock records and operational records.

  • Profit and cost visibility
  • Customer and supplier records
  • Business transaction records
How it works

Start with a simple, familiar workflow

WS Chatflow is designed to let non-technical teams get organized in their own workspace.

1

Create your workspace

Start your account and set up the workspace your team will use.

2

Connect WhatsApp Business

Add a supported WhatsApp Business number to bring customer conversations together.

3

Add your team

Invite team members and configure their relevant access.

4

Run operations together

Manage communication, records and daily business tasks from one workspace.

FAQ

Questions business teams often ask

What is WS Chatflow?

WS Chatflow is a business workspace for supported WhatsApp communication, customer records, team collaboration, automation and organized business records.

Can my team work from the same workspace?

Yes. Team members can be added with the access relevant to their role.

Does it include finance and ledger management?

Yes. WS Chatflow includes business analytics, stock records, customer ledgers, supplier ledgers and partner/accounting records.

Can I use it on mobile?

Yes. The workspace is designed for desktop and mobile business use.

Bring your customer communication and operations together.

Give your team an easier way to manage supported WhatsApp Business communication, teamwork and organized business records.